Hotel Big Sur - Puerto Natales

3-star hotel steps from Torres del Paine National Park in Puerto Natales

Location & Access

Hotel Big Sur is situated 300 meters from the Municipal Museum of History and 600 meters from Puerto Natales Main Square. The hotel is 950 yards from the entrance to Parque Nacional Torres del Paine, a gateway for trekkers. Cueva del Milodon is 29 kilometers away, and Teniente Julio Gallardo Airport is 6 kilometers from the property.

Rooms & Amenities

Each room at Hotel Big Sur includes a private bathroom with complimentary toiletries, a hairdryer, and an electric kettle. Rooms are equipped with soundproofing, a safety deposit box, and inner courtyard views. The hotel offers a terrace, a bar and lounge area, and board games/puzzles for guest use.

Dining & Breakfast

An American breakfast is served daily, with options for made-to-order eggs and sausages. Guests leaving early for hikes can request a breakfast box from the front desk. Local restaurants such as Doña Georgia and Kosten are within walking distance of the hotel.

Services & Concierge

Hotel Big Sur provides a 24-hour front desk with English and Spanish-speaking staff, plus a concierge service for organizing tours. The hotel offers luggage storage for trekkers leaving for multi-day hikes, and a tour desk to book excursions. Private check-in/check-out and fax/photocopying are available at the property.

Accessibility & Safety

The hotel includes facilities for disabled guests, such as lowered bathroom sinks, raised toilets, and grab rails. Security features include 24-hour security, CCTV in common areas and outside, smoke alarms, and fire extinguishers. A designated smoking area is available on the premises.

• Location: 950 yards from Torres del Paine National Park entrance
• Rooms: All rooms with private bathroom, electric kettle, safety deposit box
• Dining: American breakfast with made-to-order eggs, early breakfast boxes
• Services: Concierge for tour bookings, luggage storage for trekkers
• Accessibility: Lowered sinks, raised toilets, grab rails in accessible rooms
• Safety: 24-hour security with CCTV and smoke alarms